Your car’s journey: from delivery to aftercare

What happens after you take the plunge and buy your new car? Well it arrives by magic, right?  Not exactly! There’s a huge logistical undertaking to bring the car into the country and ready it to be driven in the UAE.

This fascinating film by Khaleej Times takes a behind-the-scenes look at the Pre-Delivery and Parts & Accessories operations of Al-Futtaim Automotive’s aftersales division.

They meticulously prepare more than 100,000 new cars each year across all Al-Futtaim Automotive brands, with comprehensive checks, testing, post-production additions as well as parts & accessories planning.

From a huge Pre-Delivery Inspection (PDI) Center to one of the region’s largest Parts Distribution Centers these facilities are impressive examples of best practice in the auto industry.

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