Al-Futtaim Auto Centers has become the United Arab Emirates’ first multi-brand aftersales network to launch electric and hybrid vehicle servicing. This groundbreaking move, across its 18 centers, caters to the growing demand for electric vehicles (EVs) and plug-in hybrids (PHEVs) in the region, positioning Al-Futtaim Auto Centers as a frontrunner in the electric mobility revolution.
The Rise of Electric Vehicles in the UAE
The transportation sector is a major contributor to greenhouse gas emissions, and the UAE is actively seeking ways to reduce its environmental impact. The adoption of EVs and PHEVs is a critical strategy in achieving this goal. EVs produce zero tailpipe emissions, while PHEVs combine an electric motor with a gasoline engine, offering both electric driving and the ability to switch to gasoline for longer journeys.
With rising fuel prices and growing environmental concerns, consumers in the UAE are increasingly turning towards EVs and PHEVs. The UAE government is also actively promoting electric mobility through subsidies, tax exemptions, and the development of charging infrastructure. This has led to a surge in EV sales in recent years, creating a demand for specialized servicing and maintenance.
Al-Futtaim Auto Centers Steps Up to the Challenge
Al-Futtaim Auto Centers, recognizing this shift in consumer preference and the government’s commitment to sustainability, has taken a proactive approach by establishing a dedicated service network for electric and hybrid vehicles. This comprehensive service offering ensures that EV and PHEV owners in the UAE have access to high-quality aftersales care, keeping their vehicles running smoothly and efficiently.
Jawahar Ganesh, Managing Director of Global Aftersales at Al-Futtaim Automotive, said, “With this groundbreaking launch, we are not only transforming Al-Futtaim Auto Centers into comprehensive hubs for modern mobility needs but also advancing Al-Futtaim Group’s COP28 commitment to bolster the EV ecosystem in the UAE. Our aim is to spark wider e-mobility adoption across the nation, setting a new standard for sustainable progress and customer-centric excellence.”
He further added, “By expanding our services to include EV maintenance and support, we are instilling a greater sense of confidence within customers to make the shift towards greener mobility options, be they individual car owners or fleet customers. Moreover, the commitment extends beyond Al-Futtaim Automotive’s own partner brands to offer repair services for third-party warranty claims, solidifying our aftersales division’s position as progressive industry leaders within the sector.”
What Services Does Al-Futtaim Auto Centers Offer for EVs and PHEVs?
Al-Futtaim Auto Centers’ new service network is equipped to handle a wide range of maintenance and repair needs for electric and hybrid vehicles. Their team of certified technicians is specially trained to work on these advanced technologies, ensuring that all services are performed according to the manufacturer’s specifications.
Some of the key services offered by Al-Futtaim Auto Centers for EVs and PHEVs include:
- Regular maintenance services, including battery checks, software updates, and inspections of electric motors and charging systems.
- Repair of electric motors, batteries, and other EV-specific components.
- Diagnosis and rectification of electrical faults.
- Tire care and wheel alignment services specifically designed for EVs, considering their unique weight distribution and driving characteristics.
- Hybrid battery replacement and servicing.
The Importance of Specialized Servicing for EVs and PHEVs
Electric and hybrid vehicles are complex machines with unique technical requirements compared to traditional gasoline-powered vehicles. Their high-voltage batteries and electric motors necessitate specialized knowledge and training for servicing and repairs. Al-Futtaim Auto Centers’ investment in training its technicians and acquiring the necessary equipment ensures that EV and PHEV owners receive the best possible care for their vehicles.
